Cardiff Service Terms

Welcome to Cardiff Vehicle Hire Services. These Terms of Service (Terms) govern your use of our website carhirecardiff.co.uk and our vehicle rental services. By using our services you agree to these Terms.

1. Cardiff Rental Agreement

All vehicle rentals in Cardiff are subject to a detailed Rental Agreement provided at booking confirmation or vehicle collection. This agreement sets out the specific terms, conditions, insurance information, charges, and your responsibilities for the particular rental. If there is any conflict between these Terms and the Rental Agreement, the Rental Agreement will prevail.

2. Cardiff Eligibility

To rent a vehicle in Cardiff, you must:

  • Be at least 21 years old to hire a vehicle in Cardiff (age restrictions may vary by vehicle type, with additional charges possible for drivers under 25). Hold a valid, full driving licence appropriate to the vehicle category, held for the minimum period stated in the Rental Agreement. Provide valid identification together with proof of address and a payment card when collecting the vehicle, as required by the Rental Agreement.

3. Cardiff Booking and Payment

  • Bookings may be made via our website, by telephone, or in person at our Cardiff office. A booking deposit could be requested to confirm your reservation. The balance and any security deposit are normally payable when the vehicle is collected. Prices are quoted in British Pounds (£) and include VAT where applicable. ...

4. Vehicle Collection and Return in Cardiff

  • You must inspect the vehicle thoroughly when collecting it from Cardiff and report any pre-existing damage immediately. A vehicle condition report will be completed and signed by both you and a Cardiff representative. Return the vehicle to Cardiff in the same condition as when collected, allowing normal wear and tear. Any new damage will be assessed and charged to you.

5. Insurance and Liability — Cardiff

  • Basic third-party insurance is included with all Cardiff rentals. Full coverage details and excess amounts are provided in the Rental Agreement. Additional insurance options may be available to reduce your financial liability. We recommend reviewing these carefully. You are responsible for damage or loss up to the applicable excess.

6. Cancellations and Changes

Cancellation and amendment policies for Cardiff bookings vary by booking type and notice period. Consult your booking confirmation or Rental Agreement for specific details. Late cancellations or no-shows may incur charges.

7. Cardiff Prohibitions

You must not use the Cardiff vehicle for:

  • Use for any illegal purpose or activity in Cardiff. Participating in racing, rally events, off-road excursions, or other hazardous activities. Carrying hazardous or dangerous materials. Sub-letting the vehicle to third parties or permitting unauthorised drivers. Operating the vehicle while under the influence of alcohol or drugs. Use for purposes to which the vehicle is not suited...

Breaching these restrictions may result in immediate Cardiff-rental termination and extra charges.

8. Limitation of Liability — Cardiff

To the maximum extent permitted by English and Welsh law, Cardiff Vehicle Hire Services will not be liable for indirect, incidental, special, or consequential damages, or loss of profits, data, or business, arising from your use of our services. Our total liability for any claim will not exceed the total amounts paid by you to Cardiff Vehicle Hire Services in the twelve months preceding the event giving rise to the claim.

9. Cardiff Law

These Terms are governed by English and Welsh law. Any disputes will be subject to the exclusive jurisdiction of the courts of Cardiff.

10. Changes to Cardiff Terms

Cardiff may modify these Terms at any time. Changes become effective immediately upon posting on Cardiff's website. Your continued use of Cardiff services constitutes acceptance of the updated Terms.

11. Contact Information — Cardiff

For questions about these Terms, please contact Cardiff:

Cardiff Vehicle Hire Services
Bute Terrace, Cardiff CF10 2FL, United Kingdom
Cardiff Phone:: 029 2199 0114
Cardiff Email:: Cardiff's Trusted Choice for Car Hire